Resume your case

Already started your case? Pick up where you left off. Use the code and PIN from your first visit to reopen your next steps and see who's been connecting with you.

Resume a case

Use your case code and PIN to reopen your case and pick up your next steps.

Case code

Open your saved case portal

After the code and PIN match, BeaconICT takes you into the saved case portal for that specific pathway.

Inside the portal

The best next place to go tonight
Your Navigation Partner connection and next-step progress
When your case was last updated

This does not create a staff account. Public case continuity still uses the saved case code and PIN.

Open a case saved on this device

If this case was saved with device security, use the same phone, laptop, or browser profile to reopen it with Face ID, Touch ID, Windows Hello, or your screen lock.